Waterfront Leisure - General Data Protection Regulation (GDPR) & Privacy Policy
Your privacy is important to us,
and we take the responsibility of handling your personal information very
seriously. Our Privacy Policy describes in detail how we collect and handle
your personal information, who we exchange your information with, how you can
access and correct your information and how you can make privacy complaints.
This Privacy Policy applies to
the services offered by Gillingham Waterfront Ltd and related entities (The Gillingham
Marina Holdings Ltd Group).
Statement of Confinement
Gillingham Waterfront Ltd is
committed to protecting your privacy and any personal information we collect. Gillingham
Waterfront Ltd complies with the Privacy Act 1988 (Cth). This policy explains
how we may collect, use, disclose and otherwise handle personal and sensitive
information.
Gillingham Waterfront Ltd is
committed to safeguarding personal privacy. It recognises that individuals have
a right to control how their personal information is collected and used.
Providing personal information is an act of trust and it is taken seriously.
Unless given consent to do otherwise, Gillingham Waterfront Ltd will only
collect and use personal information as set out below.
For the purposes of this Privacy
Policy personal information may mean some or all the following: a client’s
name, contact details other identification details,
Collecting Personal Information
Gillingham Waterfront Ltd will
not collect or monitor any personal information about an individual without
their consent. The only personal information collected is what is provided voluntarily
by a client or prospective client. We collect personal information primarily to
enable us to provide clients with our services. Gillingham Waterfront Ltd may
also use the information for marketing to you or for any other purpose
permitted under the Privacy Act 1988 (Cth).
Using and
Disclosing Your Personal Information
Personal Information will be used for the following primary purpose:
- To fulfil obligations pursuant to a client’s request for, and Gillingham Waterfront Ltd ’s agreement to provide, services, products and/or any other agreement between him/her and Gillingham Waterfront Ltd / to render services to the client / to provide information about products, services and/or special offers / to obtain opinions or comments about products and/or services from members.
Gillingham Waterfront Ltd recognise the trust with which individuals
provide personal information, and such information will not be used or
disclosed for any other purposes without consent, except in exceptional cases
when disclosure may be required by law or is necessary to protect the rights or
property of Gillingham Waterfront Ltd , any Gillingham Waterfront Ltd group company, or any member of the public, or
to lessen a serious threat to a person’s health or safety.
Contact by Gillingham Waterfront
Ltd
Gillingham Waterfront Ltd does
not send advertising information without obtaining prior consent. If an
individual receives communications from Gillingham Waterfront Ltd which they do
not wish to receive, they may remove their name from the marketing database by
contacting Gillingham Waterfront Ltd via the contact page on the website,
directly via email or telephone communication.
Individuals’ Right of Access
Individuals have the right to review personal and/or sensitive Information that may be recorded on the Gillingham Waterfront Ltd database. Information may be reviewed by submitting a written request.A request may be made to delete or amend personal and/or sensitive information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion or amendment of information may result in Gillingham Waterfront Ltd being unable to sell products directly and/or provide certain services including after sales services.
Storage and Security of Personal
and or Sensitive Information
Gillingham Waterfront Ltd takes
all reasonable steps to keep secure personal information recorded and to keep
this information accurate and up to date. The personal information is stored on
secure servers if in digital format, or in locked areas if in hardcopy format:
these are protected in controlled facilities. Gillingham Waterfront Ltd employees
and data processors are obliged to respect the confidentiality of any personal
and/or sensitive information held by Gillingham Waterfront Ltd. Gillingham
Waterfront Ltd only permits authorised personnel to access your information and
information will only be disclosed to third parties where they have the
appropriate authority. We destroy or de-identify personal information we no
longer need, or we are no longer required by law to keep, wherever possible.
Problems Queries or Complaints
For further information
regarding this Privacy Policy or to make a complaint about the steps taken by Gillingham
Waterfront Ltd to protect your personal information or privacy, please contact Gillingham
Waterfront Ltd via the contact page on the website or directly via email. We
will investigate any complaints received in writing and do our best to resolve
them as soon as possible.
If you are not satisfied with the result of your complaint to us, you can refer your complaint to:
Information Commissioner's
Office
If you feel that your data has
not been handled correctly, or you are unhappy with our response to any
requests you have made to us regarding the use of your personal data, you have
the right to lodge a complaint with the Information Commissioner’s Office.
If you are based outside the UK,
you have the right to lodge your complaint with the relevant data protection
regulator in your country of residence.
Gillingham Waterfront Ltd reserves
the right to review, amend, update and change this Privacy Policy from time to
time to reflect its practices and obligations. Any changes will take effect
when they are made or posted on our website.